FAQ – Xtreme 11

Most popular questions

We offer high-quality English Willow cricket bats designed for all playing levels — from street cricket to professional matches.

Are your balls suitable for professional games?

Yes, our cricket balls are hand-stitched, made from premium leather, and tested for consistent bounce, seam, and swing. Ideal for both training and match play.

Can I track my order?

Yes, once your order is shipped, you’ll receive a confirmation email or message with a tracking number and link. You can use it to monitor the delivery status in real time.

How can I pay for my order?

We accept multiple secure payment methods including credit/debit cards, bank transfers, PayPal, and cash on delivery (where available). All transactions are encrypted to ensure your safety.

How can I change something in my order?

If you need to update your order (like size, model, or shipping address), please contact us within 12 hours of placing it. Once the order is processed or shipped, changes may no longer be possible.

Can I customize a bat or ball?

Absolutely! We offer custom engraving, weight adjustments, handle types, and more. Contact us for personalized options.

Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times may vary depending on the location.

How long does it take to receive my order?

Standard orders are dispatched within 2–3 business days. Custom orders may take 5–7 days for production before shipping.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery. We’ll arrange a replacement or refund as per our return policy.

Do I need an account and what are the benefits?

No, you can place an order as a guest. However, creating an account gives you access to order history, faster checkout, real-time tracking, and exclusive offers or early access to new product launches.

Get in touch for sale

For wholesale, bulk purchases, or resale partnerships, please email us at sales@xtreme11.com or call us directly at +123 456 7890. Our team will provide pricing, customization options, and delivery timelines tailored to your needs.

Most popular questions

Get in touch for sale

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